Installing VPN Application on Your Apple Computer

Problem or Instruction: This article provides the steps for installing VPN Application on your Apple Computer.

Environment: macOSX

Type: How to

Customer Can Solve? Yes

Resolution Steps:

 

The installation instructions below guides you thru the process of installing the "SonicWall Secure Mobile Connect" Application (VPN) on your Apple Computer. Please keep in mind that the install can take up to 5 minutes depending on the speed of your computer and internet connection.

 

NOTE: Supervisor Approval for VPN access required

  • Texas Wesleyan users will request VPN access through the IT Department.  The User will need to get approval from their supervisor.  Supervisor approval can be accomplished in one of the two methods below:
    • Complete the on-line form at https://txwes.edu/it/request-a-service/vpn-request-form/
      • The form has a check box indicating supervisor approval was obtained and there are fields on the form for the supervisors name, phone number and e-mail address
    • An e-mail from the supervisor to helpdesk@txwes.edu stating that the employee requesting VPN access is approved for VPN access
  • Once approval for VPN access is received, the Help Desk will add you to the appropriate Security Group that will allow your VPN Access.
    • After you have been added to the appropriate VPN Security group, you will be able to complete the remaining steps

       
  1. Go to the App Store on your macOS computer and search for "SonicWall Mobile Connect" application (free).

    SonicWall Mobile Connect Application

 

  1. Click on "Get" to go to the application and then click on "Get" again open to the installer.



     

  1. Click on "Install App" to begin the installation.



     

  2. Sign into the App Store with YOUR Apple ID, If you don't have one then you will need to create one.




     
  3. Click on "Open App" and then "Add Connection"



     
  4. Give the VPN a name on your computer. Example shown: TxWes but it can be what you like.
  5. Enter the server name "secure.txwes.edu"



     
  6. Enter your Username (Ramlink) and Password, then click "Save".



     
  7. When prompted with "SonicWall Mobile Connect" would like to add VPN Configurations, click "Allow".



     
  8. Then click on "Connect" to connect to the VPN with the new application and you are now connected to the University's network via VPN!
    • Click "Disconnect" when you are done using the VPN

 


*NOTE: Right click on the "SonicWall Mobile Connect" icon on the Dock and go to "Options", then click on "Keep in Dock" to create a shortcut on the Dock for use later.

 


 

Details

Article ID: 72206
Created
Mon 2/18/19 4:17 PM
Modified
Mon 3/16/20 1:36 PM