Service Catalog

Categories (6)

Accounts, Email & Calendaring

Ramlink and other non Business Application account assistance, password changes, network folder shares, email and calendar related concerns.
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Business Applications

University enterprise applications, Colleague, EAB/ SSC, Perceptive Content (Image Now), data integration, projects and reporting.
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Network & Communications

Wired and wireless network, VPN, telephones, Jabber, infrastructure and servers.
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Instructional Applications

Academic Software: Blackboard, Infobase, Qualtrics, Respondus, SoftChalk, Turnitin, Yuja
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Desktop Computer Services

Desktop/ Laptop support, moves, hardware issues, software help, printing, and other IT related requests.
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Classroom AV/ Media Services

Request audio and video recording/formatting/editing, classroom AV and projectors, reserve media center, staffing for events, loan of AV equip.
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